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Business' with voice mail responses Richard La Dieu Rich LaDieu rladieu@dgs.dgsys.com yep, i agree with you. in fact some of the voice messages are confusing and if you hit the wrong button, ya gotta start all over again.

i run into this all the time here at work.

at home, i hang up and do what you do, i write them a note telling them what i thing of their computerized phone answering system.

a human being at the other end of the line not only is more professional, but can help you get to the right person quicker.

cheers
rich



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