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Dump AOL! Go to a real ISP. For all AOL says about being easy to use it complicates everything by adding additional software between the user and the net. This causes complications for the user and for those the user corresponds with as is seen in this string.
I started with AOL and quickly dumped them because of these problems, their disconnecting policy, the constant advertisements and many other irritations.
I find them be more expensive than other ISPs, less friendly and less helpful.
I have been with several ISPs and they are all better than AOL. Current ISP, Earthlink, is wonderful and has as many phone numbers as AOL for those of you who travel and are concerned about that.
NO! I do not work for Earthlink and no I do not hold their stock.

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