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First off, Donna, I hope your mom will recover well from her stroke-my dad went through that and I know what you are going through. As far as the hospital personnel goes, I really think it is a matter of which hospital-I have been in good and bad (only to visit thankfully) and I do believe it will not get better as I age. As the population grows older, the number of health care workers will increase, and I believe we will see what I term the "McDonaldization" of health care (would you like a bedpan with that?) I speak half-jokingly but I think it will become apparent over time.

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